Info About Our ADA Paratransit Service
Where exactly is the ADA Service Area?
JAUNT’s ADA paratransit service is available within a ¾ mile radius of Charlottesville Area Transit’s (CAT) fixed route system. A map showing the ADA Buffer is available here and additional information can be found at www.charlottesville.org. Within this defined area, trips will be provided by the paratransit service upon request. Origins and destinations outside of this area will not be served by the ADA paratransit service, although they may be reached by JAUNT’s rural transit service.
What are the hours of service?
The hours of operation for ADA paratransit are Monday – Saturday, 6:00 a.m. to 12:00 a.m., Sunday 6:00 a.m. to 10:00 p.m. Service operates with unlimited capacity on all holidays, except Christmas Day (no service is offered by JAUNT systemwide on Christmas Day). For specific dates of these holidays during the current year, please call JAUNT’s offices at 434-296-3184. Days and hours of operations may change periodically. Therefore, JAUNT will assess any changes and update this document as needed.
According to the Americans with Disabilities Act, JAUNT fare for ADA paratransit service is two times the comparable CAT fixed-route fare, with a maximum one-way fare of $1.50. Customers are required to pay the fare to the driver as they board the vehicle. Exact change is required. Drivers do not carry or make change.
A registered Personal Care Attendant may accompany their client at no additional charge. One other additional companion may accompany the individual with prior notice to the reservationist for $1.50 each way. Additional companions may be transported on a space-available basis for the same fare.